Shipping policy

Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping with us! We are committed to processing and shipping your order as quickly as possible while providing a smooth shopping experience.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or major holidays. Orders placed during weekends or holidays will begin processing on the next available business day.

During periods of high order volume, sales, promotions, or holidays, processing times may take slightly longer. If there is a significant delay with your order, we will do our best to notify you.

Shipping Times

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.

Estimated delivery times are:

  • Standard Shipping: Approximately 3–7 business days after processing
  • Expedited Shipping: Approximately 1–3 business days after processing, when available

Please understand that delivery times are estimates and are not guaranteed. Delays caused by shipping carriers, weather, holidays, customs, or other circumstances outside of our control may occur.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the shipping method and destination selected.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offers will be clearly stated on our website.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information when tracking is available.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice that your shipping information is incorrect, please contact us as soon as possible. We will do our best to update the information before the order ships.

Once an order has been shipped, we may be unable to change the shipping address.

Lost, Stolen, or Damaged Packages

Once an order has been delivered according to the shipping carrier's tracking information, we are not responsible for packages that are lost or stolen after delivery.

If your package appears to be lost or has not arrived within the expected delivery period, please contact us so we can help you determine the appropriate next steps.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and products when requested.

Delayed Shipments

We are not responsible for shipping delays caused by circumstances outside of our control, including severe weather, natural disasters, carrier delays, holidays, incorrect addresses, customs delays, or other unforeseen circumstances.

We will work with you and the shipping carrier when possible to help resolve delivery issues.

International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, taxes, or import fees associated with their order.

International delivery times may vary depending on the destination and customs processing.

Contact Us

If you have questions about your order or shipping, please contact our customer support team through the Contact Ussection of our website.

We are happy to assist you with questions regarding order processing, shipping, tracking, and delivery.

Thank you for choosing our store... - SAINT